Samsung LN32B550 32-Inch 1080p LCD HDTV with Red Touch of Color

2 months after receiving this TV the screen has gone black. Samsung instructed us to ship it to a service repair center and shipping is the responsibility of the customer. I called UPS and the cost to custom-pack a 32" televisions is 120 $. I called Samsung to request a box to ship it in and they re-iterated, shipping is the responsibility of the customer - but would send me a return label. So now we have an 800 $ television that's going to cost 120 $ to pack for warranty. We've only had it two months. I see from another reviewer that sending it Samsung is no guarantee the television will come back any time soon.

On a related note - up until 2008 Samsung's 32" televisions received free in-home repair service. As of 2009 32" is now considered "small" and must be shipped to the manufacturer for service.

Great TV just don't throw away the box and if it breaks take a deep breath and don't bother calling Samsung for sympathy.

Update September 17,...Read more

I have traditionally been a fan of the Sharp, or Sony TV's, however, I was looking for a TV to fit in a cabinet in my bedroom. I wanted to get the largest one that would fit my space restrictions. The Samsungs, in general, seem to sit lower on their stands than most other brands and really provided the only 32 inch option that would fit my height restrictions. I sure am glad this was the case.

This TV is wonderful. The best part is the picture. It just looks great. The swivel stand is a very nice touch too. I hadn't been looking for it, but it is quite useful as the TV is not directly in front of the bed. The settings and adjustments available are plentiful and adequate. The menus to access them are clean and intuitive.

Another wonderful feature is the energy saving modes. One can set varying levels of energy saving which controls the intensity / brightness of the light for lower power consumption. There is even an auto mode that will adjust the intensity...Read more

I purchased this tv after a review in consumer reports. The tv was delivered promptly and I was very pleased. The tv arrived on May 20th, on May 22nd I had a black screen. I contacted Samsung and they walked me through a few things, and still a black screen. I was instructed to box it back up, pay for the shipping and return to Samsung. I did this immediately. Today is the 16th of June and I still do not have a tv. They inform me that they are having difficulty getting the part. When I ever do get a tv back, I will now have a repaired tv, when I never really had a new one. I am very dissappointed, I requested they just send a new one out to replace it, they said they could not do this. I ordered it because my old tv had gone out, so in the meantime no tv. I would not recommend Samsung based on the time it has taken, and no idea of how much longer it will take. I just can't understand why they cannot get parts for their own brand or let me enjoy having a new tv instead of a...Read more