|
34 of 36 people found the following review helpful: By Autumn May (MI United States) - See all my reviews This review is from: Polaroid 19in 1440x900 HDTV LCD (Electronics) I am shocked that the few reviews for this TV have been positive. A quick check on the internet for this Polaroid model will show endless counts of nothing but misery dealing with tech support, warranty service and refunding.
After six months of owning one, it suddenly would not turn on for me. Apparently the 19 inch widescreens are experiencing lots of power board failures. I had to complain to customer service for over an hour, including hold time, before speaking with someone higher up about how I wanted nothing to do with their company. While they absolutely refused to authorize a refund (because the store I bought it from said that it was out of their hands after 30 days) she finally agreed to send a pre-paid label out so I could ship it via FedEx for replacement or repair. Otherwise I would be out thirty dollars just to send it out. It has been received at the repair center in CA, USA and customer service informed me that they do not even...Read more 15 of 15 people found the following review helpful: This review is from: Polaroid 19in 1440x900 HDTV LCD (Electronics) I purchased a Polaroid flat-panel television over three months ago. After owning it for less than two weeks, it stopped working. I spoke to Polaroid's service department, and received a return authorization number. I shipped the unit back to them and kept a record of the tracking number. I made repeated calls to their customer support center. Each time I called, they informed me that they had no record of my television being returned. I reminded them each time that I had a tracking number and signature proving that it had been received. When this was understood, I was told "We show plenty of these televisions in stock. I'm not sure why your replacement hasn't been shipped out. I will do everything I can to get your replacement out today. Call back in a couple of days, and we'll give you a tracking number so that you can know when to expect it." Over a dozen calls and two months later, I am STILL calling back daily trying to get the replacement shipped to me. Each time I call, the same...Read more 12 of 14 people found the following review helpful: By Jorge Noyola (Minneapolis MN) - See all my reviews This review is from: Polaroid 19in 1440x900 HDTV LCD (Electronics) Before embarking in buying a large HDTV I decided to experiment a little and see what kind of HDTV availability I had in my community without spending much money. I found this excellent TV at Walmart for $277 (they were $267 just one week before but they seem to be in very high demand, I had to visit 4 stores before finding one!). I did my research before deciding to get this one, and I chose it because it has dual tuners - It receives current TV signals from an aerial antenna, cable or satellite system as well as the HDTV signal from my basic (yes, basic!) cable connection without any external box (well except for the satellite system). It does double as a high res computer monitor (has a VGA input) and has composite, S-Video, RGB and HDMI inputs as well. The quality of the image is just short of being perfect. At home I hooked it up to my standard DVD player using the S-Video input, and mixed the output from my satellite box and the basic cabe in a single coax (you can get a $3 coax...Read more |